At Fuzhou Taijiang Shaoyoucheng General Merchandise Retail Store, we aim to provide a fair and transparent process for returns and refunds.<\/p>\n\n\n\n
This Policy explains how to request a return, which conditions apply, who is responsible for return shipping costs, and how refunds are processed.<\/p>\n\n\n\n
Nothing in this Policy excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.<\/p>\n\n\n\n
We offer a voluntary return period of 30 days from the date of delivery<\/strong> for eligible products, subject to the conditions described below.<\/p>\n\n\n\n To request a return, please contact us within the applicable return period and provide your order number and the reason for your request.<\/p>\n\n\n\n The 30-day period is our published return policy for eligible products. It does not replace or restrict any separate statutory cancellation, withdrawal, refund, or other rights that apply under applicable law.<\/p>\n\n\n\n To qualify for a voluntary return, a product should generally meet the following conditions:<\/p>\n\n\n\n We may request photographs or other reasonable information to assess the condition of the product.<\/p>\n\n\n\n These conditions do not remove any rights you may have when a product is defective, damaged on arrival, incorrectly supplied, or otherwise does not conform to the purchase contract.<\/p>\n\n\n\n For voluntary returns, certain products may be excluded where the exclusion is disclosed before purchase and permitted by applicable law.<\/p>\n\n\n\n Examples may include:<\/p>\n\n\n\n This list is not intended to override mandatory consumer rights.<\/p>\n\n\n\n If a product is defective, incorrectly supplied, or otherwise subject to a mandatory remedy under applicable law, we will review the case according to the relevant legal requirements.<\/p>\n\n\n\n Please follow these steps:<\/p>\n\n\n\n Email 1990950408@qq.com<\/a> with the subject line “Return Request.”<\/p>\n\n\n\n Please include:<\/p>\n\n\n\n We will review your request and provide the applicable return instructions.<\/p>\n\n\n\n Please do not send a product to an address that has not been confirmed by us. This helps reduce the risk of a lost or misdirected return shipment.<\/p>\n\n\n\n After receiving the return instructions, package the product appropriately and send it using the agreed return method.<\/p>\n\n\n\n Where tracking is available, please retain the tracking number and proof of shipment.<\/p>\n\n\n\n Any statutory return rights that apply to your purchase remain unaffected by this process.<\/p>\n\n\n\n The party responsible for return shipping costs depends on the reason for the return.<\/p>\n\n\n\n For eligible voluntary returns due to a change of mind, incorrect personal selection, or another reason not attributable to us, the customer is generally responsible for the return shipping cost, provided this allocation is disclosed and permitted by applicable law.<\/p>\n\n\n\n Original shipping charges will be handled according to the terms disclosed at checkout and applicable law.<\/p>\n\n\n\n If the product is defective, arrives damaged, is materially different from its description, or was incorrectly supplied, please contact us before returning it.<\/p>\n\n\n\n Where the issue is attributable to us, we will arrange or reimburse reasonable return shipping costs as appropriate under applicable law and the circumstances.<\/p>\n\n\n\n We will not require customers to bear costs that applicable law requires us to bear.<\/p>\n\n\n\n For returns from Japan to China or another designated return destination, international shipping costs may be significant.<\/p>\n\n\n\n Please obtain our return instructions before dispatching an international return.<\/p>\n\n\n\n We will explain the applicable return arrangements and cost allocation when responding to your request.<\/p>\n\n\n\n Once we receive the returned product, or otherwise obtain sufficient evidence of return where appropriate, we will inspect the relevant information and determine the applicable refund or other remedy.<\/p>\n\n\n\n For approved refunds, our target is to initiate processing within 7 business days<\/strong> after the return is received and approved, unless a different period is required by applicable law or the circumstances of the case.<\/p>\n\n\n\n The time required for the funds to appear in your account depends on your payment provider, card issuer, bank, or other financial institution.<\/p>\n\n\n\n We will notify you if additional information is reasonably required to process the refund.<\/p>\n\n\n\n This processing target does not limit any shorter deadline imposed by applicable law.<\/p>\n\n\n\n Approved refunds will normally be issued to the original payment method used for the order.<\/p>\n\n\n\n If the original payment method is no longer available or a refund through that method is not reasonably possible, we will contact you to determine an appropriate alternative, subject to applicable law and payment-provider requirements.<\/p>\n\n\n\n We will not request your full payment card number or security code by email as part of the refund process.<\/p>\n\n\n\n Depending on the payment provider and transaction, currency conversion differences or third-party bank charges may affect the amount ultimately received. Any refund adjustment must be consistent with applicable law and the terms disclosed for the transaction.<\/p>\n\n\n\n The refund amount will depend on the circumstances of the return, the products involved, the shipping terms, and applicable law.<\/p>\n\n\n\n For an approved full return, the refund will include the amounts legally refundable for the returned products and any applicable original shipping charges.<\/p>\n\n\n\n For partial returns, the refund will generally reflect the eligible returned products and any other amounts required to be refunded by applicable law.<\/p>\n\n\n\n Any deduction for shipping, product condition, or other costs must be lawful, appropriately disclosed, and supported by the circumstances of the transaction.<\/p>\n\n\n\n We will not impose an unauthorized penalty or an unlawful deduction.<\/p>\n\n\n\n If you wish to cancel an order before dispatch, please contact us as soon as possible at 1990950408@qq.com<\/a>.<\/p>\n\n\n\n If the order has not entered a stage that prevents cancellation, we will review the request and confirm whether cancellation can be completed.<\/p>\n\n\n\n If payment has already been received and the order is successfully canceled, we will arrange the applicable refund using the original payment method where possible.<\/p>\n\n\n\n If an order has already been dispatched, the request may need to be handled under the return procedure or other applicable legal rights.<\/p>\n\n\n\n Nothing in this section restricts any mandatory cancellation or withdrawal rights.<\/p>\n\n\n\n Please contact us if your order arrives damaged, contains a defective product, or includes an item different from what you ordered.<\/p>\n\n\n\n2. Return Eligibility<\/h2>\n\n\n\n
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3. Products That Cannot Normally Be Returned<\/h2>\n\n\n\n
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4. How to Request a Return<\/h2>\n\n\n\n
Step 1: Contact Us<\/h3>\n\n\n\n
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Step 2: Receive Return Instructions<\/h3>\n\n\n\n
Step 3: Ship the Return<\/h3>\n\n\n\n
5. Return Shipping Costs<\/h2>\n\n\n\n
5.1 Change of Mind or Other Voluntary Returns<\/h3>\n\n\n\n
5.2 Defective, Damaged, or Incorrect Products<\/h3>\n\n\n\n
5.3 International Returns<\/h3>\n\n\n\n
6. Refund Eligibility and Processing Time<\/h2>\n\n\n\n
7. Refund Method<\/h2>\n\n\n\n
8. Refund Amount<\/h2>\n\n\n\n
9. Cancellations Before Dispatch<\/h2>\n\n\n\n
10. Damaged, Defective, or Incorrect Items<\/h2>\n\n\n\n