Fuzhou Taijiang Shaoyoucheng General Merchandise Retail Store (“we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect when you visit our website, place an order, contact us, or use our services; how we use and protect that information; and how you can request access to, correction of, or deletion of your personal information.
Our business is based in Fuzhou, Fujian Province, China, and this website serves customers in Japan and other supported destinations.
1. Information We Collect
Depending on how you use our website, we may collect the following categories of information.
1.1 Personal and Contact Information
This may include:
- Your full name.
- Email address.
- Telephone number.
- Billing address.
- Shipping address.
- Other contact details you voluntarily provide.
1.2 Order and Transaction Information
When you place an order, we may collect and process:
- Order number and order date.
- Products purchased and quantities.
- Order value, discounts, taxes, and shipping charges.
- Order status, delivery status, and tracking information.
- Returns, refunds, and customer service records.
1.3 Payment Information
Payments may be processed through third-party payment service providers.
Depending on the payment method, we may receive limited transaction details, such as payment status, transaction reference, payment method, and billing information.
Your full payment card number and security code may be handled directly by the payment provider rather than stored by us. The actual handling of payment information depends on the payment method and service provider used for your transaction.
1.4 Technical and Usage Information
When you access our website, certain technical information may be collected automatically, depending on the website configuration. This may include:
- IP address.
- Browser type and device information.
- Operating system.
- Pages visited and approximate visit times.
- Referral information.
- Cookie identifiers and similar technical data.
We collect only information that is reasonably necessary for the relevant purposes, subject to applicable law.
1.5 Communications
If you contact us, we may retain your messages, attachments, order references, and related correspondence to respond to your inquiry and manage after-sales service.
2. Why We Collect and Use Information
We may use personal information for the following purposes:
- To process, confirm, and fulfill orders.
- To arrange payment processing and shipping.
- To provide order confirmations, delivery updates, and service notifications.
- To respond to inquiries and resolve complaints.
- To handle cancellations, returns, refunds, and warranty-related matters where applicable.
- To prevent fraud, abuse, unauthorized transactions, and security incidents.
- To maintain accounting, transaction, and business records.
- To operate, maintain, and improve our website.
- To comply with applicable legal obligations.
- To send promotional communications where permitted by law and, where required, with your consent.
We will not use personal information for purposes that are incompatible with the purposes disclosed to you unless otherwise permitted or required by applicable law.
3. Legal Basis and Applicable Privacy Rights
Where applicable privacy laws require a legal basis for processing, we will process personal information on an appropriate basis, such as fulfilling an order, complying with legal obligations, obtaining consent where required, or pursuing another legally recognized basis.
For customers in Japan, we aim to handle personal information in accordance with applicable requirements of Japan’s Act on the Protection of Personal Information (APPI).
Depending on applicable law and the circumstances, you may have rights to request disclosure, correction, addition, deletion, suspension of use, or other measures concerning your personal information.
We will assess and respond to such requests in accordance with applicable legal requirements.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to maintain essential website functions, remember preferences, support shopping cart functionality, improve website performance, and understand website usage.
If analytics or advertising technologies are enabled, they may process certain technical or usage information in accordance with their respective configurations and privacy policies.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.
Where required by applicable law, we will provide appropriate notices or obtain consent before using relevant technologies.
5. Sharing Personal Information
We do not sell personal information to third parties in exchange for money.
We may disclose necessary information to the following categories of recipients when required to operate our business:
- Payment processors and payment service providers.
- Shipping companies, postal operators, and customs-related service providers.
- Website hosting, security, and technical service providers.
- Customer support and order management service providers.
- Professional advisers and relevant authorities where legally required.
These recipients may process information only as permitted by applicable law and the relevant service arrangements.
We may also disclose information where necessary to protect our legal rights, investigate suspected fraud, respond to lawful requests, or comply with legal obligations.
6. International Data Transfers
Because our business is based in China and our customers may be located in Japan, personal information may be processed or transferred across national borders as part of order fulfillment and website operations.
Where personal information is transferred internationally, we will take the measures required by applicable law, which may include providing relevant information about the recipient, the purpose of the transfer, applicable safeguards, and available rights or procedures.
Where Japan’s APPI or other applicable privacy laws impose specific requirements for overseas transfers, we will comply with the requirements applicable to the relevant transfer.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer support, dispute resolution, security, accounting, and compliance with legal obligations.
Some transaction records may need to be retained for legally required periods or to establish, exercise, or defend legal claims.
When personal information is no longer required, we will take reasonable steps to delete it or render it appropriately anonymous, subject to applicable law and technical limitations.
8. Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, and destruction.
Depending on the systems and services used, these measures may include access restrictions, secure transmission, account permissions, system maintenance, and the use of reputable third-party payment services.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we will take reasonable measures to protect information under our control.
9. Your Requests to Access, Correct, or Delete Information
You may submit a privacy-related request by emailing:
Please use the subject line “Privacy Request” and describe the request you wish to make. For example, you may request access to your personal information, correction of inaccurate information, or deletion of information that we are no longer legally required to retain.
To protect your privacy, we may ask for reasonable information to verify your identity and confirm that the request concerns your information.
We will review and respond to your request within the period required by applicable law. Some information may need to be retained where legally required or where an applicable exception permits continued retention or processing.
You may also contact us at +86 18695720926 if you need assistance submitting a request.
10. Children’s Privacy
Our website is not intended to encourage children to provide personal information without appropriate authorization where required by law.
If you believe that a child has provided personal information in circumstances that violate applicable law, please contact us. We will review the matter and take appropriate action as required by law.
11. Third-Party Websites
Our website may contain links to third-party websites or services. Those websites operate under their own privacy policies and practices.
We are not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business, website functions, service providers, or applicable legal requirements.
When changes are made, we will update the “Last Updated” date and publish the revised Policy on this page. Where required by law, we will provide additional notice or obtain consent.
13. Contact Us
For privacy questions or requests concerning personal information, please contact:
企业名称： 福州台江少友城日用百货零售店
电子邮件： 1990950408@qq.com
电话： +86 18695720926
地址： 中国福建省福州市太江区元宇宙创新中心310室
国家/地区： 中国
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